Privacy Policy

Effective Date: 1 January 2024

Brick Lane Property Management W.L.L.
Office number 26, 2nd Floor, Building 1362, Road 2115,
Manama/Al Qudaybiyah, Capital Governorate, Bahrain.
Phone: +973 1311 2353
Email: sarang@bricklane.online, bricklanebahrain@gmail.com
Website: bricklane.online

Introduction

At Brick Lane Property Management W.L.L. (“Brick Lane”, “we”, “us”, “our”), we are committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and the circumstances under which we may disclose it. By using our services or accessing our website, you consent to the data practices described in this policy.

Information We Collect

We collect various types of information to enhance our services and ensure a smooth experience for our users. The types of information we collect include:

1. Personal Information:

   • Contact Information: Name, email address, phone number, postal address.
   • Identification Information: National ID, passport number, or any other identification documentation.
   • Financial Information: Bank account details, payment history, and credit information.
   • Employment Information: Job title, company name, and work address.

2. Property Information:

   • Details about properties you own, lease, or manage, including addresses, property features, and transaction history.

3. Usage Data:

   • Information about your interactions with our website, including IP address, browser type, pages visited, and time spent on each page.

4. Communication Data:

   • Records of your communications with us, including emails, phone calls, and messages.

How We Use Your Information

We use the information we collect for various purposes related to our business operations, including:

1. Providing and Improving Services:

   • To facilitate property transactions, manage leases, and provide property management services.
   • To personalize your experience on our website and improve our services based on your feedback.

2. Communication:

   • To send you updates, newsletters, marketing materials, and other information related to our services.
   • To respond to your inquiries, requests, and provide customer support.

3. Business Operations:

   • To process transactions, manage accounts, and maintain records.
   • To conduct market research and analysis to enhance our business strategies.

4. Legal Compliance:

   • To comply with legal obligations, including responding to lawful requests from public authorities, including those related to national security or law enforcement.

Data Sharing and Disclosure

We value your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

1. Service Providers:

   • We may share your information with third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the services they provide.

2. Business Transfers:

   • In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

3. Legal Requirements:

   • We may disclose your information to comply with legal obligations, enforce our terms of service, protect our rights, property, or safety, and respond to lawful requests from public authorities, including the government of Bahrain.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

1. Technical Safeguards:

   • Use of encryption, firewalls, and secure servers to protect sensitive data.
   • Regular security audits and vulnerability assessments.

2. Administrative Safeguards:

   • Access controls to limit access to personal information to authorized personnel only.
   • Ongoing training and awareness programs for our employees on data protection and privacy practices.

3. Physical Safeguards:

   • Secure physical facilities to protect against unauthorized access to our systems.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

You have certain rights regarding your personal information, including:

1. Access and Correction:

   • You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

2. Data Portability:

   • You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

3. Erasure:

   • You have the right to request the deletion of your personal information, subject to certain legal restrictions.

4. Objection and Restriction:

   • You have the right to object to the processing of your personal information and request restrictions on its use.

5. Withdrawal of Consent:

   • If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the information provided at the end of this policy.

International Data Transfers

As we operate in Bahrain, your personal information may be transferred to and processed in Bahrain. We ensure that any international transfers of your information comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Brick Lane Property Management W.L.L.
Office number 26, 2nd Floor, Building 1362, Road 2115,
Manama/Al Qudaybiyah, Capital Governorate, Bahrain.
Phone: +973 3549 0320
Email: sarang@bricklane.online
Website: bricklane.online

Thank you for trusting Brick Lane Property Management W.L.L. with your personal information. We are committed to protecting your privacy and providing you with the highest level of service.